PERSONAL SUPPORT
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Services
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Aargauischer Anwaltsverband – Rechtsauskunft
Initial legal guidance in short meetings across Aargau’s districts.
Access: Choose a location and date; check current arrangements with the municipality. The office gives no telephone or written advice.
FreeFree short consultation.
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www.anwaltsverband-ag.chAargauischer Gewerkschaftsbund – Rechtsauskunft
Legal advice with no union membership requirement.
Access: Telephone or walk-ins in Aarau, Baden and Rheinfelden; check hours.
Check cost / conditionsFirst 20 minutes free, then CHF 15 per 15 minutes. Extra work CHF 90/hour; members of an SGB union pay half for additional work.
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www.agb.chACSI – InfoConsumi
Italian-speaking Switzerland consumer advice on purchases and contracts, with a legal service for in-depth enquiries.
Access: Members: book through the member area or contact 091 922 97 55 / [email protected].
Check cost / conditionsMembership required; check any additional advice charges beforehand.
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www.acsi.chACSI – InfoPazienti
Guidance on patients’ rights, medical records, bills and suspected treatment errors.
Access: Complete the online form. The provider states 48 working hours for initial guidance; not an emergency service.
Check cost / conditionsInitial guidance free. Check terms and costs for further support.
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www.acsi.chAdvokatenkammer Basel / Basellandschaftlicher Anwaltsverband
Brief first consultation with a lawyer and guidance on more complex matters.
Access: Walk in at GGG Migration in Basel; places limited. Building is not barrier-free. Check current hours.
PaidCHF 10 for usually 15 minutes.
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akbs.chAdvokatenverein des Kantons Zug – Rechtsauskunft
Brief in-person consultation on legal questions.
Access: Walk in at the Siehbachsaal in Zug on published dates. Ticket system, limited places; no written advice.
FreeUp to 20 minutes free.
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www.advokatenverein-zug.chAnwaltsverband Unterwalden – Rechtsberatung
Monthly brief assessment and guidance; no contract drafting.
Access: Register with the person named in the relevant official gazette. By phone or in person; NW and OW dates differ.
Free30 minutes free.
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www.uwav.chAppenzellischer Anwaltsverband – Appenzell
General legal consultations by the Appenzell bar association.
Access: Walk in at the Mesmerhaus in Appenzell. Check dates on the canton’s website.
FreeFree.
Appenzellischer Anwaltsverband – Ausserrhoden
Free consultations in Herisau, Teufen and Heiden by the Appenzell bar association.
Access: Check the official gazette or ask the association for venues and times. The court office only gives procedural information.
FreeFree short consultation.
ASI – Centro Infoalloggio
General telephone information on Swiss tenancy law. No document review or ongoing case handling.
Access: 091 966 82 72: Swiss residency, full name and exact address required. Check consultation hours.
Check cost / conditionsGeneral information free; membership optional. Individual advice at regional offices requires membership.
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www.asi-infoalloggio.chAssociation elisa-asile – Permanences juridiques
Asylum and family reunification advice from specialists and trained volunteers.
Access: Drop-in at Foyer des Tattes in Vernier, limited places in arrival order. No appointments by telephone or email.
FreeFree drop-in advice.
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www.elisa.chAsyLex
Free legal advice for people seeking protection in Switzerland.
Access: Briefly describe your situation and submit relevant documents through the contact form. No guaranteed immediate reply.
FreeFree advice.
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asylex.orgBernischer Anwaltsverband – Rechtsauskunftsstellen
Initial in-person legal consultations at several locations in canton Bern.
Access: Choose a location. Booking is required in Biel and Lyss, for example, but unavailable in Bern city. The secretariat does not advise.
PaidContribution of up to CHF 50 per consultation.
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www.bav-aab.chBezirksgericht Dietikon – Rechtsauskunft
Neutral general information on family, tenancy and private employment law, in German.
Access: Local connection to Dietikon district as defined on the website; no pending proceedings. No social insurance advice.
FreeUp to 15 minutes free; no individual litigation strategy or representation.
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www.gerichte-zh.chBündner Beratungsstelle für Asylsuchende
Advice on asylum, family reunification and hardship applications; representation in justified cases.
Access: Drop-in in Chur or arrange an appointment. Organise interpretation in advance for other languages.
Check cost / conditionsAdvice free for asylum seekers; written submissions may cost. Services for recognised refugees are generally chargeable.
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www.asylgr.chBündnerischer Anwaltsverband – Rechtsauskunft
Brief legal advice in the Chur, Prättigau/Davos, Upper Engadine and Surselva regions.
Access: No registration for published sessions. No telephone legal advice; check the consultation address on the website.
PaidCHF 10 for approximately 15 minutes.
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www.grav.chCaritas – Sozialberatung
Regional support for people facing financial or social hardship, including help identifying entitlements and next steps.
Access: Contact your regional Caritas organisation through the website. Social advice does not guarantee legal representation.
FreeCaritas social advice is free.
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www.caritas.chCaritas Schweiz – Rechtsberatung Asyl- und Ausländerrecht
Help with asylum procedures, residence, family reunification and hardship cases.
Access: Contact the office for your canton. Bring relevant documents and arrange any interpretation needed.
Check cost / conditionsFirst consultation free. Further advice and representation follow Caritas guidelines; confirm costs first.
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www.caritas.chCentre de Contact Suisses-Immigrés Fribourg
Advice on residence and family reunification, plus marriage and health insurance without regular status; asylum procedures excluded.
Access: For residents of canton Fribourg. Drop-ins in Fribourg and Bulle; new representation may involve a waiting list.
PaidCHF 20 per single consultation; confirm further assistance costs.
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ccsi-fr.chCSP Berne-Jura – Secteur juridique
Everyday legal, asylum and residence advice for people in the Bernese Jura, Jura and Biel/Bienne.
Access: Contact the service for an appointment; the service covers the stated region.
Confirm costConfirm costs first; the website says most services are free.
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csp.chCSP Genève – Questions juridiques
Advice particularly on immigration, family law and social insurance.
Access: Call during the telephone drop-in; a legal adviser calls back. Requests are limited.
FreeFree advice.
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justice.ge.chCSP Neuchâtel – Questions juridiques
Initial legal advice for Neuchâtel residents; further support may be available.
Access: Book online for Neuchâtel or La Chaux-de-Fonds. Contact the service first if a deadline is close.
PaidCHF 20 for up to 20 minutes. Further work: CHF 180/hour, or CHF 50/hour for certain social-benefit recipients.
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csp.chCSP Vaud – Questions juridiques
Advice on family, social benefits, residence and everyday contracts; priority for people with limited resources.
Access: Use the Lausanne legal drop-in or contact reception. Self-employed business matters and road traffic are excluded.
FreeFree advice; limited capacity.
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csp.chFédération romande des consommateurs (FRC)
Consumer advice in French-speaking Switzerland on goods, services and contracts.
Access: Submit your enquiry online. The provider states that members receive a personalised written reply within ten working days.
Check cost / conditionsFirst guidance free even without membership. Personalised written legal advice is a member benefit; membership CHF 90/year.
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www.frc.chFrauenzentrale Aargau – Rechtsberatung
Lawyers advise anyone on family, inheritance, AHV/IV, purchases and tenancy.
Access: Book an onsite appointment by telephone at a regional location. No representation.
Free30 minutes free.
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www.frauenzentrale-ag.chFrauenzentrale Luzern – Rechtsberatung
Legal advice: family, inheritance, social insurance, contracts and debt.
Access: For Central Switzerland residents. Appointments: 041 211 00 30.
Check cost / conditionsCHF 40–250 depending on income and circumstances; reductions possible. Hotline charged separately.
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www.frauenzentraleluzern.chGerichte Luzern – unentgeltliche Rechtsauskunft
Neutral employment and tenancy information; family-law help is limited to procedural questions.
Access: Choose the relevant office and telephone session. Canton Lucerne residency required for employment and tenancy enquiries.
FreeFree within the stated scope; no representation.
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gerichte.lu.chGlarner Anwalts- und Notarenverband – Rechtsauskunft
Brief initial in-person guidance from lawyers.
Access: Walk in at Glarus courthouse; check dates and admission times. Limited places, no telephone advice.
FreeFree.
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www.glav.chLuzerner Anwaltsverband – Rechtsauskunft
Initial legal assessment and next steps for residents of canton Lucerne.
Access: For residents of Lucerne canton. Website under maintenance; confirm appointments and access with the office on 041 226 00 80.
Free15 minutes free; canton Lucerne residency required.
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www.lav.chMieterinnen- und Mieterverband Kanton Schwyz
Telephone tenancy advice for members.
Access: Advice contacts after membership payment; non-members: paid MV hotline.
Check cost / conditionsUp to 20 minutes per case included for members; further advice may be charged at lawyer rates. Non-member hotline CHF 4.40/min.
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www.mieterverband.chombudscom – Schlichtungsstelle Telekommunikation
Mediation for disputed phone and internet bills, unwanted contracts and premium services billed through telecom providers.
Access: First try to resolve matters with the provider. Last contact within twelve months; no court may be handling or have handled the same dispute.
PaidProcessing fee for a mediation request: CHF 20.
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ombudscom.chOmbudsman der Privatversicherung und der Suva
Neutral out-of-court mediation in disputes with private insurers and Suva; check whether your case falls within its remit.
Access: Submit a documented written dispute. No general legal advice, health-insurer, AHV, IV or EO cases; no review of contested UVG decisions or court disputes.
FreeMediation is free.
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ombudsman-assurance.chOmbudsstelle Krankenversicherung
Mediation for problems with compulsory health insurance and supplementary insurance offered by health insurers.
Access: Contact the ombuds office about a dispute with your health insurer. Mediation does not replace filing an objection on time.
FreeMediation is free.
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www.konsum.admin.chOrdine degli Avvocati del Cantone Ticino – Consulenza giuridica
Initial advice from a lawyer and procedural guidance at several locations in Ticino.
Access: Request an appointment from the secretariat and pay only after confirmation. Up to two consultations a year on different questions.
PaidCHF 30 for up to 30 minutes; CHF 2 extra for TWINT.
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www.oati.chOrdre des avocates et des avocats neuchâtelois – Permanences
Brief advice from a lawyer on your problem and what to do next.
Access: Online appointment only, in Neuchâtel or La Chaux-de-Fonds; check the current address when booking.
PaidCHF 30 for 15 minutes; pay when booking.
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www.oan.chOrdre des avocates et des avocats vaudois – Permanences
Initial advice from a lawyer across legal fields, in person, by telephone or in writing online.
Access: Book through the website. Online replies take at least 48 working hours; unsuitable for urgent deadlines.
PaidCHF 50 per consultation; 20-minute appointment. No written document is provided after the appointment.
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oav.chOrdre des avocats de Genève – Permanence
Initial guidance from a lawyer, including on complex situations and next steps.
Access: Book in person or telephone advice; online questions and some drop-in appointments are also offered.
PaidCHF 60 per consultation, appointment up to 45 minutes.
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odage.chOrdre des avocats fribourgeois – Permanence juridique
Initial lawyer consultation for general legal questions in Fribourg and Bulle.
Access: Attend during drop-in hours without an appointment. No legal advice by telephone or email.
PaidCHF 30 for 20 minutes, cash or TWINT.
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www.oaf.chOrdre des avocats valaisans – Permanences
Brief legal guidance from a lawyer in Sion, Monthey and Visp.
Access: Attend during drop-in hours without an appointment. No telephone advice; check holiday closures on the website.
PaidCHF 20 for up to 20 minutes.
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oavs.chRechtsauskunft Anwaltskollektiv
Initial lawyer consultations across many areas, including migration.
Access: Book by phone. In Zurich, by phone or video; no advice by email.
PaidCHF 70 for up to 30 minutes. Cancellation or rescheduling less than 24 hours beforehand: CHF 35.
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www.anwaltskollektiv.chRote Fade – Schaffhausen
Initial legal guidance and help identifying the right next step.
Access: In person in Schaffhausen or on 052 624 42 82 during consultation hours. Closed during school holidays and public holidays.
FreeFirst consultation of about 20 minutes free.
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www.rote-fade.chSchweizerischer Bankenombudsman
Neutral mediation for complaints about affiliated banks and financial companies. No personal legal representation.
Access: First complain in writing to the company's management or complaints office, setting out a specific claim and reasons.
FreeMediation is generally free for customers.
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bankingombudsman.chService de renseignements juridiques – Jura
Initial guidance from a lawyer on legal and administrative issues.
Access: Jura residency required; register with the relevant district administration.
PaidCHF 20, around 20 minutes; once per year per taxpayer.
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www.jura.chSolothurnischer Anwaltsverband – Rechtsauskunftsdienst
Short consultation with a member of the Solothurn bar association.
Access: Obtain a consultation voucher from the issuing office for your place of residence.
PaidCHF 35 for up to 20 minutes.
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solav.chSOS Ticino – Consultorio Giuridico
Specialist advice on migration, residence and asylum, regardless of residence status.
Access: Contact the Lugano or Bellinzona offices to confirm eligibility and an appointment.
Confirm costNo general tariff published on the service page; confirm costs first.
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www.sos-ti.chSt.Galler Anwaltsverband – Rechtsauskunft
Brief guidance, especially for people who cannot afford a lawyer.
Access: Choose a location: tickets in St.Gallen, Wil and Wattwil; online registration in Altstätten, Buchs and Sargans.
FreeFree in-person consultation of about 15 minutes.
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www.sgav.chStiftung für Konsumentenschutz
Telephone advice on purchases, contracts and other consumer issues.
Access: Book a callback online and have your documents ready. Advice in German, callbacks to Swiss numbers only; no written advice.
Check cost / conditionsFree for supporters, up to 20 minutes. Otherwise CHF 25 up to 8 minutes, CHF 45 up to 15 minutes, CHF 60 from 16 minutes.
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www.konsumentenschutz.chThurgauischer Anwaltsverband – Rechtsauskunft
Initial guidance from practising lawyers at several locations.
Access: Check the location and date; walk in, first come, first served. No telephone advice.
PaidCHF 20 for about 15 minutes.
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tav.chUnia – Rechtsberatung und Rechtsschutz
Advice on employment and related social insurance disputes, discrimination, residence permits and family reunification.
Access: Check membership and cover with your regional Unia office. Joining today does not guarantee cover for an existing dispute.
Check cost / conditionsMember service. Legal protection requires, among other conditions, at least three months of membership before the event; check the rules.
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unia.chUrner Anwalts- und Notarenverband – Rechtsauskunft
Free initial advice at the law firm assigned to the session.
Access: Booking required, no earlier than four weeks before the published date. No telephone or written legal advice.
FreeFree.
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www.urilaw.chVerein Kostenlose Pensionskassen-Auskünfte
Independent guidance on occupational pensions and related social insurance questions.
Access: Choose a current consultation date online: at a location or by phone or video. Ongoing legal representation is not guaranteed.
FreeGuidance is free.
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www.kostenlose-auskuenfte.chZürcher Anwaltsverband – Rechtsauskunftsstellen
Brief in-person guidance from lawyers at several locations in the canton.
Access: Check the location’s current access rules. No telephone advice; Zurich allocates appointments on site the same day.
Check cost / conditionsZurich: 15 minutes free. Some other locations have residency conditions.
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www.zav.ch
More services in your region
These directories lead to local services. Advice comes from the service you select.
ASLOCA Romande – sections régionales
Tenancy support for tenants through regional ASLOCA associations.
Access: Enter your postcode or select a regional association; check eligibility and arrange a consultation.
Check cost / conditionsCheck membership, subscription fees and any additional charges with the association.
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www.asloca.chBeratungsnetz für Rassismusopfer
Cantonal and national services for racial discrimination, including specialist legal advice.
Access: Search by canton or issue. The network is a directory; individual services provide the advice.
Confirm costCheck costs and scope with the chosen service.
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www.network-racism.chBundesamt für Wohnungswesen – Schlichtungsbehörden
Official nationwide directory of tenancy conciliation authorities.
Access: Find the authority for the property’s location. It acts impartially and does not represent either party.
Check cost / conditionsDirectory is free; check advice and procedure conditions with the relevant authority.
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www.bwo.admin.chDachverband Schweizerischer Patientenstellen
Regional patient services for patients' rights, suspected treatment errors, medical bills and insurance benefits.
Access: Choose a regional service on the website. It lists offices in German-speaking Switzerland and Ticino; check responsibility for your case.
Check cost / conditionsCharges and membership benefits differ by regional service. Ask about costs in advance.
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www.patientenstelle.chMieterinnen- und Mieterverband – Beratung vor Ort
Tenancy advice for tenants through regional associations.
Access: Choose your postcode or regional association and check its services and conditions.
Check cost / conditionsMember advice generally included in membership fees; non-member hotline CHF 4.40/min. Other services may cost extra.
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www.mieterverband.chÖffentliche Gleichstellungsstellen – SKG
Directory of public gender equality offices at federal, cantonal and city level.
Access: Contact your cantonal or city office directly. Not every office provides individual legal advice or representation.
Confirm costCheck services and any costs with the responsible office.
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www.equality.chOpferhilfe Schweiz
Cantonal support services for people harmed physically, psychologically or sexually by a criminal offence, and their relatives.
Access: Choose any service, including outside your canton. No police report required. Call 142 at any time.
FreeVictim support advice is free.
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www.opferhilfe-schweiz.chPlateforme sans-papiers Suisse – Beratungsstellen
Regional support centres for people without a residence permit.
Access: Choose your region and contact the local service directly.
Confirm costDirectory freely accessible; check eligibility and any charges with the selected provider.
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www.sans-papiers.chSchuldenberatung Schweiz
Non-profit specialist services for debt, debt enforcement, wage attachment, debt restructuring and personal bankruptcy.
Access: Contact the service for your home region. The directory links to French-speaking services for western Switzerland.
Check cost / conditionsThe 0800 708 708 helpline is free; check conditions at the regional service.
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schulden.chSchweizerische Flüchtlingshilfe – Rechtsschutz und Beratungsstellen
Directory of independent legal advice offices by canton and legal protection services in federal asylum centres.
Access: Choose the relevant service. The Swiss Refugee Council does not itself advise or represent individual cases.
Check cost / conditionsDirectory freely accessible. Free legal protection has procedural limits; check other assistance costs with the provider.
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www.fluechtlingshilfe.chSchweizerischer Anwaltsverband – Rechtsauskunft
Cantonal routes to legal consultations, criminal defence and legal aid.
Access: Choose a canton and check the service’s conditions. The directory itself does not give advice.
Check cost / conditionsFees and eligibility vary by service.
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www.sav-fsa.chSECO – Arbeitsrecht: Grundlagen und Kontakte
Official employment-law information and cantonal legal advice contacts.
Access: Use the cantonal contacts. SECO does not give binding answers to individual private-law questions.
Check cost / conditionsFree or paid depending on the service.
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www.seco.admin.chSKOS – Anlaufstellen für Betroffene
Directory of private and public advice services, social services and ombuds offices for social assistance issues.
Access: Choose your canton and a suitable service. SKOS itself does not advise social assistance recipients.
Confirm costCosts depend on the chosen service; the directory also lists free options.
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skos.ch
Support for particular circumstances
For example, support for disability, older age, children or young people. Check who the service is for in its access information.
Fachstelle Zwangsheirat
Confidential support for forced marriage, forced engagement and restrictions on relationships, also for support people and professionals.
Access: Contact by phone, email or in person by appointment. Urgent support is available outside office hours.
FreeAdvice, coaching and calls to 0800 800 007 are free.
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www.zwangsheirat.chFIZ – Opferschutz Menschenhandel
Protection and advice for trafficking survivors of all genders in German-speaking Switzerland.
Access: Contact FIZ; check access under the cantonal agreement. Cooperation with criminal authorities is not required.
FreeConfidential, free advice.
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www.fiz-info.chFrauenzentrale Schweiz – regionale Stellen
Directory of regional women’s centres and associations; services vary.
Access: Choose a local organisation and check legal advice, eligibility and access.
Confirm costFees vary; the directory does not promise free counselling.
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frauenzentrale.chFrauenzentrale Zürich – Rechtsberatung
Initial legal advice for women: separation, children, inheritance and employment.
Access: Book online or call 044 206 30 20; telephone or onsite, no email advice.
PaidFirst consultation: members CHF 60, others CHF 90; second consultation costs more.
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frauenzentrale-zh.chInclusion Handicap
Legal advice on social insurance and disability equality for disabled people, relatives and carers.
Access: No membership required. Social insurance enquiries by phone; equality enquiries initially by email. Check regional and language responsibilities.
Check cost / conditionsAdvice is generally free; accepting a mandate entails an annual CHF 250 expenses charge.
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www.inclusion-handicap.chINFRA Bern
Initial legal advice for women, including people identifying or perceived as women.
Access: Book by phone: 031 311 17 95. German, French, Italian, English.
FreeOne hour free; cancellation less than 48 hours beforehand: CHF 40.
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infrabern.chKinderombudsstelle Schweiz
Helps children and young people understand their rights, prepare for meetings and resolve difficulties with authorities and professionals.
Access: Children and young people can contact the service directly, for example about child protection proceedings, placements, parental separation or the police.
FreeConversations are free and confidential.
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www.kinderombudsstelle.chPink Cross – Rechtsberatung
Legal advice for gay, bisexual and queer men on discrimination, marriage and rainbow families.
Access: Use the enquiry form; replies can take up to two weeks. Call for urgent legal questions. No legal advice for asylum seekers.
Check cost / conditionsFirst consultation free for members; further investigations may cost extra.
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www.pinkcross.chPro Infirmis
Social advice for disabled people and their families, including social insurance entitlements and financial difficulties.
Access: Choose your canton on the website. Generally for people below AHV retirement age; check local eligibility.
FreeSocial advice is free.
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www.proinfirmis.chPro Juventute – 147
Confidential support and initial guidance for children and young people, with referrals to suitable specialist services.
Access: Call 147 at any time; other contact options are on 147.ch. General youth support, not specialist legal representation.
FreeAdvice and calls to 147 are free.
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www.projuventute.chPro Mente Sana
Legal and psychosocial advice for people with mental health impairments and those close to them.
Access: Phone or online advice. Call if a deadline is approaching: written legal advice can take longer. Online advice is not for acute crises.
FreeAdvice is free; normal telephone charges apply.
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promentesana.chPro Senectute
Regional advice for older people and those close to them on finances, social insurance, housing and planning for the future.
Access: Choose a nearby service on the website or contact the information line.
FreeSocial advice is free. Check conditions for additional services separately.
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www.prosenectute.chPro Senectute Kanton Luzern – Rechtsauskunft
Initial guidance from local lawyers for people aged 60 and over.
Access: Canton Lucerne residency required. Book on 041 226 11 88.
FreeUp to 20 minutes free.
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lu.prosenectute.chProcap
Advice and legal representation for disabled people on disability insurance and related social insurance issues.
Access: Contact your regional Procap service first. Check conditions and costs before further work begins.
Check cost / conditionsTelephone enquiries, brief written information and consultations at regional legal clinics are free for non-members too. Further advice and representation generally require membership; new members may incur additional charges.
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www.procap.chSVAMV – Einelternfamilien
Single-parent support: maintenance, care, parental responsibility, authorities and legal representation referrals.
Access: Contact form or 077 529 67 91. Telephone or email advice in German, French and Italian.
FreeAdvice free; referred legal representation is not automatically free.
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svamv.chTransgender Network Switzerland (TGNS)
Trans-specific legal advice, including official name and gender, health insurance, work and asylum.
Access: Initial contact by email or appointment booking. Young people and those supporting them are welcome; no court representation. Contact early if deadlines apply.
FreeTGNS advice is free; referred external lawyers may charge.
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www.tgns.ch
General initial guidance
These services can help you get oriented. Check whether they can advise on your specific issue.
Digital guidance
These tools generate answers with AI. They do not replace personal legal advice; access and data processing are governed by the provider.
BeoBot – Beobachter
External AI chatbot for everyday Swiss legal questions. Uses Beobachter content and supplementary web sources, with source links.
Access: On the Beobachter website; registration or a subscription is required beyond a quota.
Check cost / conditionsLegal questions are limited without a subscription and unlimited with one. Check current prices and conditions with the provider.
The provider states processing takes place in Europe without AI training. Inputs are processed by the provider and its service providers. Provider privacy information
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Review due — check the provider’s current information.
www.beobachter.ch
Ask the service whether advice is available in your language. The language of this directory does not establish that.
Make the first conversation useful
Briefly describe what happened and what you would like to achieve.
Have relevant letters, contracts and dates ready. Mention any running deadline at the start.
Check first: does the service cover your issue? Do you need an appointment? What will it cost? Who takes the next step?
How services are selected
We list public, nonprofit and professional services with a clear remit and verifiable information. Local services come before national offers, alphabetically within each group. This is not a quality ranking.
This directory is growing and is not exhaustive. Details come from linked provider pages; we have not personally assessed service quality or current capacity. Costs and access can change.
Links open external websites. Your question and filter choices are not sent with them. The external site receives ordinary connection information when visited.
Report a missing service or correctionPublic GitHub issue: do not include personal case information.